Shipment information
RemitShip processes sender, recipient, parcel and shipment information to coordinate deliveries and maintain shipment records.
Public tracking
Anyone with a tracking number can view approved shipment details, customer-facing checkpoints and, when our team publishes one, the last recorded location of the shipment on a map. Map locations are set manually by RemitShip staff at facilities, ports, airports or cities. They are not live GPS positions.
Phone numbers, street addresses, email addresses, internal notes, private documents and staff credentials are not included in the public tracking response.
Maps
The tracking map is provided by Google Maps. When a map loads, Google receives technical information such as your IP address under its own privacy policy.
Staff access
Staff access is limited by assigned role. Couriers can access shipments assigned to them. Administrative actions require verified staff access, and every published tracking update is recorded with the staff member who made it.
Retention and your rights
Retention periods, the legal entity responsible for data and the privacy contact must be confirmed before this policy is finalized. Contact the shipping team using the details on your shipment confirmation for privacy enquiries.